Index
Inside Stile
We want Stile to be an awesome workplace â a place for people who love their job. We aspire to build a team of exceptional individuals who are a genuine delight to work with every day. We firmly believe that working with outstanding people is, aside from purpose, what makes getting up and going to work delightful, day after day.
Oh, and we want to have fun doing it.
Weâre a community, not a group of people.
The modern organisation has the incredible ability to achieve more than the sum of the individuals that make it up. A thousand individuals canât make the iPhone in all its success, but an organisation can.
But an organisation isnât merely a group of people doing the work that has been assigned to them. The magic comes through genuine collaboration, discussion and debate amongst a group of people with a shared mission. The magic comes through the formation of a community.
Community is more than getting work done, itâs an important part of the human experience. In an age where we have less community than ever before, we want Stile to be a place where people feel a sense of shared purpose in something bigger.
Kinda like a high performance sports team.
High-performance sports teams have their stars, but always value the team over the player. We like to put personal egos aside to achieve excellence as a group.Â
Every individual within an elite sports team receives candid feedback on their performance, and are given constant feedback with the aim of helping them be at the top of their game. Stile is no different.Â
When individuals hit a temporary rough patch, personally or professionally, we carry them through it as a team, because we expect theyâll become stars for us once again.
Results matter.
We donât care how many hours youâre at work. B-level performance, despite A-level effort, earns a generous severance package, with respect. A-level performance with little effort is rewarded with great pay and increased responsibility.
More on performance
So does having fun.
You only live once. Given how much of the week is dedicated to work, we should have a damned good time doing it. We get serious work done, but we try not to take ourselves too seriously. Weâre less about âenforced funâ through corporate events (though we do that too), and more about having a laugh every day. We prefer to fund activities that are spontaneously created by individuals or teams within the organisation.
We prefer to work in-person wherever possible.
Every community needs a meeting space. A place to build relationships and collaborate in person. Online is possible, but itâs hard mode, so we strongly prefer to be in-person.
Collaboration means both within your team, and the serendipitous kind that happens as you interact with others in the office. These everyday interactions are also the foundations of building community.
We also appreciate that many people do their best deep-focus work away from the distractions of the office.
To accommodate, weâve designed our offices to be primarily for collaboration, with central communal spaces, team areas, and designated quiet work spaces.
By default, we work full-time from our offices, with the flexibility to work remotely. We leave exact working arrangements to the discretion of your manager, as optimal requirements vary widely based on the type of work being done, and how long a team has worked together. Having said that, to facilitate cross-company collaboration, we have an expected minimum of working from an office 2 days per week on average.
Expect that a meeting is in-person unless specified and pre-agreed otherwise.
Flexibility is a two-way street.
We believe in having a high degree of flexibility in both directions: weâre flexible in accommodating your schedule, if youâre flexible in accommodating ours.Â
Work from home on a schedule that suits you, but make sure that aligns with your team. Itâs OK to usually work from home on a Wednesday, but if your team needs you on Wednesday next week, you can accommodate that. We should avoid imposing last minute changes on each other wherever possible. Need to take your dog for a routine check-up later in the week? Thatâs totally cool but donât bail on an important meeting to do it.Â
With all high trust situations, it is essential that everyone communicates effectively. Always inform your manager if youâre going to be unavailable when they would otherwise expect you to be at the office.
If youâre not in the office, please make sure youâre contactable by phone during normal business hours.
More on flexible working
Weâre always looking for outstanding people.
Hire like it matters, because it does.
Hiring exceptional people is one of the most important things we do at Stile. Get it right, and your team levels up. Get it wrong, and youâll be untangling the mess for months.
So take your time. Prioritise hiring over your other tasks when you need to. This is not admin, itâs strategy.
And remember: hiring is absolute, not relative. Donât hire someone just because they were the best of the bunch. Hire them because theyâll thrive in the role. If no one fits, keep looking.
We donât go off gut feeling alone. We use job scorecards and our behaviours to make sharp, evidence-based hiring calls. Itâs how we keep our standards high, and our teams strong.
More on hiring
Stilish Behaviours
And we like to get shit stuff done. â
⌠without losing your mind.
If this guide has a theme, itâs probably this: we care about results. Getting meaningful stuff done, and not just staying busy. That means figuring out what actually matters, and giving it your full attention. Everything else can wait.
None of that happens by accident. It takes structure and rituals.
Start with Byronâs talk on how he organises his week. This isnât about being a productivity robot. Itâs about keeping your sanity while doing high-impact work. Then check out the checklists weâve put together. Use them, tweak them, make them your own.
Whether you run your life in Asana, a bullet journal, or sticky notes on a fridge, the goalâs the same: keep your important stuff front and centre, and finish it.
Byronâs presentation
GSD checklists
Thereâs always too much to do.
High performing teams always feel resource constrained. There never seems like there is anywhere near enough people to get all the work done. This is what ambition looks like.Â
The trick is to not get sucked into working more hours than you can sustain. This is the road to burnout. Rather, itâs all about aggressively prioritising, and in doing so, deciding that a bunch of the least important things will simply not be done.
One of your managerâs biggest responsibilities is to help you to build the muscle to do this (but not do it for you).
We also have managers.
What managers are (and what theyâre not)...
One marker of a great workplace? Having a manager who supports you to do your best work.
That kind of support takes time and real conversation. Which is why we donât expect anyone to manage more than around eight people. Any more than that and the quality of support drops. So we build just enough hierarchy to make high-quality relationships possible.
We ask a lot from our managers. Most important of which is to really get to know their people, building the genuine trust required for open and honest conversations about performance. We ask them to be generous with their feedback, particularly the positive, without shying away from providing candid negative feedback, all with the express desire of helping those that work for them to level up.
Your manager represents and speaks for the company. You can expect your manager to take the time to understand what theyâre hearing from the executive team and from their peers, and translate what that means for you and your team. From time to time, they may personally disagree with the direction of the company. When they do, we ask that they disagree and debate the point vigorously with their manager, but if a consensus decision canât be reached, we ask that they âdisagree and commitâ, so that we can work as one towards a common goal.
Of course, your manager is ultimately responsible for achieving results for the business.
Youâll have a scheduled thirty minute weekly one-on-one (we call them O3s)ânot just for status updates, but to build trust and tackle roadblocks together. This is your time, and your manager will encourage you to talk about whatever is on your mind.Â
Good management isnât about control or cheerleading. Itâs about clarity, support, shared goals, and delivering results in a way that helps people want to stick around.
The Leadership Charter
Unreported work doesnât exist.
Reporting upwards is part of the job.
You know whatâs on your plate. But unless you tell them, your manager doesnât.
Itâs your responsibility to keep your manager in the loopâon what youâre working on, whatâs getting in the way, and where you need support. If you donât, they canât help you prioritise. And thatâs not good for anyone.
Your manager wants to be informed. They want to know:
Thatâs why we do weekly planning and reporting. Youâll be asked to submit a short report each weekânot just to reflect on what happened, but to plan what matters for the week ahead.
Itâs not bureaucracy. Itâs how we stay focused, aligned, and effective.
Planning aligns our work with our mission.
At Stile, youâll hear acronyms flying aroundâOKRs, KPIs, BAU, work plans, projects. If youâre new to it, donât panic. Theyâre just our way of making sure weâre focused, accountable, and not reinventing the wheel every quarter.
Hereâs the short version:
Every quarter, each team plans their next movesâreviewing KPIs, setting fresh OKRs. This isnât busywork. Itâs how we stay aligned and avoid the trap of working hard on the wrong things.
Youâll also have deeper planning days a few times a year, but OKR setting is a regular, company-wide ritual. Same rhythm, same time, across the board.
If you want the full picture, hereâs the explainer doc. But if you remember just one thing: OKRs = what weâre chasing; KPIs = how we know weâre doing our job well.
More on planning at Stile
Your job isnât email.
Respect your focus (and your downtime).
Stileâs a global company, which means messages can land in your inbox or Slack at any time of the day. That doesnât mean we expect you to respond immediately.
If itâs not your working hours, donât feel pressure to reply. Assume your colleagues are working when it suits them, not asking you to drop everything. If somethingâs genuinely urgent, theyâll pick up the phone. Otherwise, it can wait.
With the exception of our Support team, we donât expect anyone to be glued to email or Slack all day. In fact, we highly encourage the opposite.
Check messages at regular intervals. Then close them. Deep work matters, and constant pings kill it. If somethingâs urgent, talk face-to-face or make a quick callâHiBob has everyoneâs number.
We also donât expect after-hours replies. Evenings and weekends are yours, unless your role specifically requires availability. If itâs truly urgent, someone will callâand that should be very rare.
Your best work happens when youâre focused and well-rested. We back you to protect both.
More on our expectations
Staying in the loop is vital to our organisation.
Itâs your managerâs job to keep you informed. We call it waterfallingâmaking sure important info flows down clearly and quickly to the people it affects. One of your managerâs jobs is to have strong situational awareness of whatâs going on in the business, then package that up to let you know what it means for you.
But staying across whatâs happening at Stile isnât a one-way street. Weâve set up a few key channels to keep everyone in the knowâand itâs on you to show up, listen, and read.
Hereâs what to keep an eye (and ear) on:
These arenât optional extras. Theyâre how we stay aligned and effective. Context is everything, so we highly recommend you tune in.
Access Wavelength
You have an obligation to dissent.
At Stile, every member of the team has what we call the Obligation to Dissent.
In plain English: If you disagree with something â a decision or direction inside the business on any level â you are required to âspeak upâ and professionally voice your concern.
Everyone at Stile brings something to the tableâregardless of role, seniority, or how long youâve been here. So if youâve got a different perspective, speak up. You wonât be penalised for disagreeing, as long as you do it professionally and with the businessâ best interests in mind.
But hereâs the deal: you donât get to drop your opinion and walk away. If thereâs disagreement, itâs your responsibility to work through it and reach consensus.
Sometimes that means convincing someone. Sometimes it means disagreeing and committingâbacking a decision even if it wasnât your first pick. What matters most is that you take the time to understand each otherâs views. Really understand them.
If having that kind of conversation doesnât come naturally, youâre not alone. Your manager can help you build the skills to make it safe, constructive, and worth everyoneâs time.
Still stuck? Donât sweep it under the rug. Book more time. Ask for help. The only real problem is pretending there isnât one.
We have an open door policy.
At its heart, this means that every leader at Stile, including Byron and Danny, are always open for a chatâabout anything thatâs affecting your work life here. Big or small, professional or personal, if somethingâs on your mind, we want to hear it. If something isnât working or is holding us back, letâs talk about it. We call it our Open Door Policy.
Hereâs how this works in practice:
That said, this isnât about bypassing our management structure. The best first step is always to talk to your manager, then their manager if needed. But if for any reason you feel like you can't, or you need to speak directly with the CEOs, you absolutely can. They will listen, and in some cases, they may be able to help guide the issue back through the right management channels for resolution.
This approach extends beyond Danny and Byron. You can expect all our managers to be equally open and available as well as the senior members of P&C.
We want Stile to be a place where everyone feels heard and supported, so please, donât hesitate to reach out.
To book in with the CEOs, please reach out to their respective EAs and let them know you have an âopen door requestâ and they will ensure it gets prioritised without any questions asked.
Spending Stileâs money shouldnât be careless.
From time to time, youâll need to make judgment calls about spending Stileâs money. The rule is simple: act in the companyâs best interest.
In practice, that looks like this:
If you need something to be productive, donât waitâtalk to your manager and get it sorted. We trust you to use good judgment. Letâs keep it that way.
More on finance
More on traveling for Stile
Working late is occasional, not habitual.
We work hard to keep workloads sustainable. Burning the candle at both ends isnât a badge of honourâitâs a sign somethingâs off.
That said, every now and then, a project might need a late push. If youâre working past 7:30pm with your managerâs OK (and itâs not part of your flexible schedule), Stileâs got your backâorder dinner and grab an Uber or Lyft home, on us.
Just flag it ahead of time. And remember: if late nights are becoming a pattern, thatâs a conversation, not a new normal.
Go back
Index
Inside Stile
We want Stile to be an awesome workplace â a place for people who love their job. We aspire to build a team of exceptional individuals who are a genuine delight to work with every day. We firmly believe that working with outstanding people is, aside from purpose, what makes getting up and going to work delightful, day after day.
Oh, and we want to have fun doing it.
Weâre a community, not a group of people.
The modern organisation has the incredible ability to achieve more than the sum of the individuals that make it up. A thousand individuals canât make the iPhone in all its success, but an organisation can.
But an organisation isnât merely a group of people doing the work that has been assigned to them. The magic comes through genuine collaboration, discussion and debate amongst a group of people with a shared mission. The magic comes through the formation of a community.
Community is more than getting work done, itâs an important part of the human experience. In an age where we have less community than ever before, we want Stile to be a place where people feel a sense of shared purpose in something bigger.
Kinda like a high performance sports team.
High-performance sports teams have their stars, but always value the team over the player. We like to put personal egos aside to achieve excellence as a group.Â
Every individual within an elite sports team receives candid feedback on their performance, and are given constant feedback with the aim of helping them be at the top of their game. Stile is no different.Â
When individuals hit a temporary rough patch, personally or professionally, we carry them through it as a team, because we expect theyâll become stars for us once again.
Results matter.
We donât care how many hours youâre at work. B-level performance, despite A-level effort, earns a generous severance package, with respect. A-level performance with little effort is rewarded with great pay and increased responsibility.
More on performance
So does having fun.
You only live once. Given how much of the week is dedicated to work, we should have a damned good time doing it. We get serious work done, but we try not to take ourselves too seriously. Weâre less about âenforced funâ through corporate events (though we do that too), and more about having a laugh every day. We prefer to fund activities that are spontaneously created by individuals or teams within the organisation.
We prefer to work in-person wherever possible.
Every community needs a meeting space. A place to build relationships and collaborate in person. Online is possible, but itâs hard mode, so we strongly prefer to be in-person.
Collaboration means both within your team, and the serendipitous kind that happens as you interact with others in the office. These everyday interactions are also the foundations of building community.
We also appreciate that many people do their best deep-focus work away from the distractions of the office.
To accommodate, weâve designed our offices to be primarily for collaboration, with central communal spaces, team areas, and designated quiet work spaces.
By default, we work full-time from our offices, with the flexibility to work remotely. We leave exact working arrangements to the discretion of your manager, as optimal requirements vary widely based on the type of work being done, and how long a team has worked together. Having said that, to facilitate cross-company collaboration, we have an expected minimum of working from an office 2 days per week on average.
Expect that a meeting is in-person unless specified and pre-agreed otherwise.
Flexibility is a two-way street.
We believe in having a high degree of flexibility in both directions: weâre flexible in accommodating your schedule, if youâre flexible in accommodating ours.Â
Work from home on a schedule that suits you, but make sure that aligns with your team. Itâs OK to usually work from home on a Wednesday, but if your team needs you on Wednesday next week, you can accommodate that. We should avoid imposing last minute changes on each other wherever possible. Need to take your dog for a routine check-up later in the week? Thatâs totally cool but donât bail on an important meeting to do it.Â
With all high trust situations, it is essential that everyone communicates effectively. Always inform your manager if youâre going to be unavailable when they would otherwise expect you to be at the office.
If youâre not in the office, please make sure youâre contactable by phone during normal business hours.
More on flexible working
Weâre always looking for outstanding people.
Hire like it matters, because it does.
Hiring exceptional people is one of the most important things we do at Stile. Get it right, and your team levels up. Get it wrong, and youâll be untangling the mess for months.
So take your time. Prioritise hiring over your other tasks when you need to. This is not admin, itâs strategy.
And remember: hiring is absolute, not relative. Donât hire someone just because they were the best of the bunch. Hire them because theyâll thrive in the role. If no one fits, keep looking.
We donât go off gut feeling alone. We use job scorecards and our behaviours to make sharp, evidence-based hiring calls. Itâs how we keep our standards high, and our teams strong.
More on hiring
Stilish Behaviours
And we like to get shit done.
⌠without losing your mind.
If this guide has a theme, itâs probably this: we care about results. Getting meaningful stuff done, and not just staying busy. That means figuring out what actually matters, and giving it your full attention. Everything else can wait.
None of that happens by accident. It takes structure and rituals.
Start with Byronâs talk on how he organises his week. This isnât about being a productivity robot. Itâs about keeping your sanity while doing high-impact work. Then check out the checklists weâve put together. Use them, tweak them, make them your own.
Whether you run your life in Asana, a bullet journal, or sticky notes on a fridge, the goalâs the same: keep your important stuff front and centre, and finish it.
Byronâs presentation
GSD checklists
Thereâs always too much to do.
High performing teams always feel resource constrained. There never seems like there is anywhere near enough people to get all the work done. This is what ambition looks like.Â
The trick is to not get sucked into working more hours than you can sustain. This is the road to burnout. Rather, itâs all about aggressively prioritising, and in doing so, deciding that a bunch of the least important things will simply not be done.
One of your managerâs biggest responsibilities is to help you to build the muscle to do this (but not do it for you).
We also have managers.
What managers are (and what theyâre not)...
One marker of a great workplace? Having a manager who supports you to do your best work.
That kind of support takes time and real conversation. Which is why we donât expect anyone to manage more than around eight people. Any more than that and the quality of support drops. So we build just enough hierarchy to make high-quality relationships possible.
We ask a lot from our managers. Most important of which is to really get to know their people, building the genuine trust required for open and honest conversations about performance. We ask them to be generous with their feedback, particularly the positive, without shying away from providing candid negative feedback, all with the express desire of helping those that work for them to level up.
Your manager represents and speaks for the company. You can expect your manager to take the time to understand what theyâre hearing from the executive team and from their peers, and translate what that means for you and your team. From time to time, they may personally disagree with the direction of the company. When they do, we ask that they disagree and debate the point vigorously with their manager, but if a consensus decision canât be reached, we ask that they âdisagree and commitâ, so that we can work as one towards a common goal.
Of course, your manager is ultimately responsible for achieving results for the business.
Youâll have a scheduled thirty minute weekly one-on-one (we call them O3s)ânot just for status updates, but to build trust and tackle roadblocks together. This is your time, and your manager will encourage you to talk about whatever is on your mind.Â
Good management isnât about control or cheerleading. Itâs about clarity, support, shared goals, and delivering results in a way that helps people want to stick around.
The Leadership Charter
Unreported work doesnât exist.
Reporting upwards is part of the job.
You know whatâs on your plate. But unless you tell them, your manager doesnât.
Itâs your responsibility to keep your manager in the loopâon what youâre working on, whatâs getting in the way, and where you need support. If you donât, they canât help you prioritise. And thatâs not good for anyone.
Your manager wants to be informed. They want to know:
Thatâs why we do weekly planning and reporting. Youâll be asked to submit a short report each weekânot just to reflect on what happened, but to plan what matters for the week ahead.
Itâs not bureaucracy. Itâs how we stay focused, aligned, and effective.
Planning aligns our work with our mission.
At Stile, youâll hear acronyms flying aroundâOKRs, KPIs, BAU, work plans, projects. If youâre new to it, donât panic. Theyâre just our way of making sure weâre focused, accountable, and not reinventing the wheel every quarter.
Hereâs the short version:
Every quarter, each team plans their next movesâreviewing KPIs, setting fresh OKRs. This isnât busywork. Itâs how we stay aligned and avoid the trap of working hard on the wrong things.
Youâll also have deeper planning days a few times a year, but OKR setting is a regular, company-wide ritual. Same rhythm, same time, across the board.
If you want the full picture, hereâs the explainer doc. But if you remember just one thing: OKRs = what weâre chasing; KPIs = how we know weâre doing our job well.
More on planning at Stile
Your job isnât email.
Respect your focus (and your downtime).
Stileâs a global company, which means messages can land in your inbox or Slack at any time of the day. That doesnât mean we expect you to respond immediately.
If itâs not your working hours, donât feel pressure to reply. Assume your colleagues are working when it suits them, not asking you to drop everything. If somethingâs genuinely urgent, theyâll pick up the phone. Otherwise, it can wait.
With the exception of our Support team, we donât expect anyone to be glued to email or Slack all day. In fact, we highly encourage the opposite.
Check messages at regular intervals. Then close them. Deep work matters, and constant pings kill it. If somethingâs urgent, talk face-to-face or make a quick callâHiBob has everyoneâs number.
We also donât expect after-hours replies. Evenings and weekends are yours, unless your role specifically requires availability. If itâs truly urgent, someone will callâand that should be very rare.
Your best work happens when youâre focused and well-rested. We back you to protect both.
More on our expectations
Staying in the loop is vital to our organisation.
Itâs your managerâs job to keep you informed. We call it waterfallingâmaking sure important info flows down clearly and quickly to the people it affects. One of your managerâs jobs is to have strong situational awareness of whatâs going on in the business, then package that up to let you know what it means for you.
But staying across whatâs happening at Stile isnât a one-way street. Weâve set up a few key channels to keep everyone in the knowâand itâs on you to show up, listen, and read.
Hereâs what to keep an eye (and ear) on:
These arenât optional extras. Theyâre how we stay aligned and effective. Context is everything, so we highly recommend you tune in.
Access Wavelength
You have an obligation to dissent.
At Stile, every member of the team has what we call the Obligation to Dissent.
In plain English: If you disagree with something â a decision or direction inside the business on any level â you are required to âspeak upâ and professionally voice your concern.
Everyone at Stile brings something to the tableâregardless of role, seniority, or how long youâve been here. So if youâve got a different perspective, speak up. You wonât be penalised for disagreeing, as long as you do it professionally and with the businessâ best interests in mind.
But hereâs the deal: you donât get to drop your opinion and walk away. If thereâs disagreement, itâs your responsibility to work through it and reach consensus.
Sometimes that means convincing someone. Sometimes it means disagreeing and committingâbacking a decision even if it wasnât your first pick. What matters most is that you take the time to understand each otherâs views. Really understand them.
If having that kind of conversation doesnât come naturally, youâre not alone. Your manager can help you build the skills to make it safe, constructive, and worth everyoneâs time.
Still stuck? Donât sweep it under the rug. Book more time. Ask for help. The only real problem is pretending there isnât one.
We have an open door policy.
At its heart, this means that every leader at Stile, including Byron and Danny, are always open for a chatâabout anything thatâs affecting your work life here. Big or small, professional or personal, if somethingâs on your mind, we want to hear it. If something isnât working or is holding us back, letâs talk about it. We call it our Open Door Policy.
Hereâs how this works in practice:
That said, this isnât about bypassing our management structure. The best first step is always to talk to your manager, then their manager if needed. But if for any reason you feel like you can't, or you need to speak directly with the CEOs, you absolutely can. They will listen, and in some cases, they may be able to help guide the issue back through the right management channels for resolution.
This approach extends beyond Danny and Byron. You can expect all our managers to be equally open and available as well as the senior members of P&C.
We want Stile to be a place where everyone feels heard and supported, so please, donât hesitate to reach out.
To book in with the CEOs, please reach out to their respective EAs and let them know you have an âopen door requestâ and they will ensure it gets prioritised without any questions asked.
Spending Stileâs money shouldnât be careless.
From time to time, youâll need to make judgment calls about spending Stileâs money. The rule is simple: act in the companyâs best interest.
In practice, that looks like this:
If you need something to be productive, donât waitâtalk to your manager and get it sorted. We trust you to use good judgment. Letâs keep it that way.
More on finance
More on traveling for Stile
Working late is occasional, not habitual.
We work hard to keep workloads sustainable. Burning the candle at both ends isnât a badge of honourâitâs a sign somethingâs off.
That said, every now and then, a project might need a late push. If youâre working past 7:30pm with your managerâs OK (and itâs not part of your flexible schedule), Stileâs got your backâorder dinner and grab an Uber or Lyft home, on us.
Just flag it ahead of time. And remember: if late nights are becoming a pattern, thatâs a conversation, not a new normal.
Go back
Index
Inside Stile
Weâre a community, not a group of people.
Kinda like a high performance sports team.
Results matter.
So does having fun.
We prefer to work in-person wherever possible.
Flexibility is a two-way street.
Weâre always looking for outstanding people.
And we like to get shit done.
Thereâs always too much to do.
We also have managers.
Unreported work doesnât exist.
Planning aligns our work with our mission.
Your job isnât email.
Staying in the loop is vital to our organisation.
You have an obligation to dissent.
We have an open door policy.
Spending Stileâs money shouldnât be careless.
Working late is occasional, not habitual.
The modern organisation has the incredible ability to achieve more than the sum of the individuals that make it up. A thousand individuals canât make the iPhone in all its success, but an organisation can.
But an organisation isnât merely a group of people doing the work that has been assigned to them. The magic comes through genuine collaboration, discussion and debate amongst a group of people with a shared mission. The magic comes through the formation of a community.
Community is more than getting work done, itâs an important part of the human experience. In an age where we have less community than ever before, we want Stile to be a place where people feel a sense of shared purpose in something bigger.